York and Scarborough Teaching Hospitals NHS Foundation Trust’s (YTH) temporary staffing team previously managed hours worked by temporary workers using paper timesheets, creating an admin burden of 150 hours monthly for the team. In addition, each department managed their own staff bank bookings, which created a lack of centralised control over processes and data. This made it difficult for the Trust to both manage rotas and deliver accurate reporting.
YTH implemented Patchwork’s tech-enabled staff bank to create one centralised staff bank function that could be used seamlessly Trust-wide. Together, they streamlined processes and ensured the system was interoperable with the Trust’s payroll systems.