Aintree University Hospital’s (AUH) staff bank was previously managed by 34 departments within the Trust, each with their own different processes and pay rates. This not only created internal competition leading to unwarranted pay rate escalations, but locums also had poor visibility of shifts in all departments; meaning shifts were filled at the last minute – often outsourced to agencies. Additionally, temporary staffing data recording, such as total spend and number of vacant shifts, was disjointed or missing vital information.
AUH worked collaboratively with Patchwork to implement their tech-enabled staff bank service; creating a streamlined, centralised staff bank function used Trust-wide.